In this Special Interest Group (SIG) the attendees will discuss methods for capturing usability data over time. Specifically, we will share industry best practices, brainstorm alt...
Structured Problem Report Formats have been key to improving the assessment of usability methods. Once extended to record analysts' rationales, they not only reveal analyst b...
The success of mobile text messaging poses many questions for usability studies. Considering the inherent usability weaknesses of mobile phones such as the small display, poor inp...
The Usability Pattern Inspection (UPI) is a new usability inspection method designed for the added downstream utility of producing concrete design recommendations. This paper prov...
This paper presents the strategy of Mercedes Sanchez Usabilidade, a Brazilian consultancy firm, to spread the usability concept among consumers and companies in a way that no other...