We examined records of minute-by-minute computer activity coupled with information about the location of the activity, online calendar appointments, and e-mail activity. We presen...
James Begole, John C. Tang, Randall B. Smith, Nico...
Patients do considerable information work. Technologies that help patients manage health information so they can play active roles in their health-care, such as personal health re...
Predrag V. Klasnja, Andrea Civan-Hartzler, Kenton ...
Large, shared displays are used in support of many forms of collaborative work and are generally assumed to benefit the work. We investigate this in a qualitative study of an inte...
The interoperability of systems to support cooperative work requires moving beyond purely technical issues; it also concerns the means and practices that users adopt to articulate...
In distributed work systems, individual users perform work for other users. A significant challenge in these systems is to provide proper incentives for users to contribute as muc...