Nowadays, organizational innovation constitutes the government challenges for providing better and more efficient services to citizens, enterprises or other public offices. E–go...
The law recently approved by the the Regional Administration of Tuscany (January 2004) regulates the promotion of electronic administration and the development of the Information ...
Abstract. Quality of service (QoS) and citizens satisfaction are primary objectives for any eGovernment project. Quality can be inspected directly through measurements of specific ...
Antonio Candiello, Andrea Albarelli, Agostino Cort...
The term electronic government (e-Government) generally refers to the use of information and communications technology (ICT) to change the structures and processes of government o...
E-Government, as a vehicle to deliver enhanced services to citizens, is now extending its reach to the elderly population through provision of targeted services. In doing so, the ...
Chee Wei Phang, Yan Li, Juliana Sutanto, Atreyi Ka...