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DSOM
2000
Springer
14 years 3 months ago
A Customer Service Management Architecture for the Internet
Abstract: Managing services on the Internet is becoming more and more complex and time consuming for service providers since services are increasing both in number and complexity. ...
Ron A. M. Sprenkels, Aiko Pras, Bert-Jan van Beijn...
COORDINATION
2000
Springer
14 years 3 months ago
The LuCe Coordination Technology for MAS Design and Development on the Internet
Internet-based multi-agent systems call for new metaphors, abstractions, methodologies and enabling technologies specifically tailored to agent-oriented engineering. While coordin...
Enrico Denti, Andrea Omicini, Vladimiro Toschi
ICIS
2000
13 years 12 months ago
Initial trust, perceived risk, and the adoption of internet banking
Studieson the adoptionof business-to-consumere-commerce have not simultaneouslyconsideredtrust and risk as important determinants of adoption behavior. Further, trust in informati...
Kyung Kyu Kim, Bipin Prabhakar
ETS
2000
IEEE
85views Hardware» more  ETS 2000»
13 years 10 months ago
A Framework for Enabling an Internet Learning Community
We view the Internet as a "virtual laboratory" and have developed a framework to support experiments in web-based community learning. Our system is called the Community ...
Elizabeth Sklar, Jordan B. Pollack
AH
2000
Springer
14 years 3 months ago
Adaptive Testing by Test++
We present the adaptive features of Test++, an adaptive system for training and teaching on the Internet. The system integrates an adaptive training environment for personalized tr...
Maria Barra, Giuseppina Palmieri, Simona Napolitan...