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SIGUCCS
2003
ACM
13 years 12 months ago
Leadership by design: collaborations and cornerstones
This paper chronicles the collaborative efforts of Valparaiso University’s IT department and main library over the past five years. Highlights of selected resources and services...
Trisha Mileham, Joyce E. Hicks
SIGUCCS
2003
ACM
13 years 12 months ago
Deep in budget restraints: return on investment (ROI)
The University of Missouri–Columbia’s Information and Access Technology (IAT) Services division’s InfoTech Training department measures IT training using the return on inves...
Terry Robb, Joleen Pfefer
SIGUCCS
2003
ACM
13 years 12 months ago
Liberating lab computing: building a stable yet flexible computing environment for students and faculty
Indiana State University has found a way in its 25+ computing facilities to combine the need for a central stable lab image and small support staff with the academic needs of flex...
Kenneth Janz, Pei-Yi Hu
SIGUCCS
2003
ACM
13 years 12 months ago
New name, new image: PC help desk steers massive PR launch
Louisiana State University’s Biomedical Research Center is going through a major expansion in reaching its 5 year strategic plan. With expansion comes an opportunity to “get t...
Robyn C. Richard, Claire C. Lassalle
SIGUCCS
2003
ACM
13 years 12 months ago
Advanced information technology support for life sciences research
The revolution in life sciences research brought about by the sequencing of the human genome creates new challenges for scientists and new opportunities for computing support orga...
Craig A. Stewart, David Hart, Anurag Shankar, Eric...