Workflows in the service industry sometimes need to deal with multi-fold increases in customer demand within a short period of time. Such spikes in service demand may be caused by...
— Traditional recommendation approaches do not consider the changes of user preferences according to context. As a result, these approaches consider the user’s overall preferen...
Mainstream business process modelling techniques promote a design paradigm wherein the activities that may be performed within a case, together with their usual execution order, f...
Guy Redding, Marlon Dumas, Arthur H. M. ter Hofste...
—In recent years, the proliferation of the world wide web has lead to an increase in the number of public auctions on the internet. One of the characteristics of online auctions ...
—The goal of the Web Service Composition (WSC) problem is to find an optimal composition of web services to satisfy a given request using their syntactic and/or semantic feature...
— The challenges of establishing a global information and document exchange system are described in the case study of Jet Aviation. The context is the improvement of its spare pa...
Roland Klueber, Hugh McCann, Rolf Wehrle, Thomas K...
—People, companies, and public authorities can now have a strong on-line presence and a huge amount of interactions on the Internet, made possible by the impressive growth of the...
In this paper we provide a summary of work that has been pursued in the area of Semantic Email, with a particular focus on our work in the area. The aim of this paper is to provid...
– Networked enterprises create virtual teams of distributed experts belonging to different enterprises where one user can be part of multiple teams; How to effectively control th...
Ahmad Kamran Malik, Hong Linh Truong, Schahram Dus...