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    SIGUCCS
    2003
    ACM
    117views Information Technology» more  SIGUCCS 2003»
    Deep in budget restraints: return on investment (ROI)
    14 years 23 days ago
    Deep in budget restraints: return on investment (ROI)
    Download  www.mio.uwosh.edu
    The University of Missouri–Columbia’s Information and Access Technology (IAT) Services division’s InfoTech Training department measures IT training using the return on inves...
    Terry Robb, Joleen Pfefer
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    SIGUCCS
    2003
    ACM
    106views Information Technology» more  SIGUCCS 2003»
    Deep in benchmarking: using industry standards to assess a training program
    14 years 23 days ago
    Deep in benchmarking: using industry standards to assess a training program
    Download  www.mio.uwosh.edu
    At the University of Missouri – Columbia’s Information and Access Technology (IAT) Services, InfoTech Training compares the results of their IT training program with similar t...
    Joleen Pfefer
    claim paper
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