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    MANSCI
    2008
    73views more  MANSCI 2008»
    Natural Selection in Financial Markets: Does It Work?
    13 years 11 months ago
    Natural Selection in Financial Markets: Does It Work?
    Download  w4.stern.nyu.edu
    Hongjun Yan
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    MANSCI
    2008
    86views more  MANSCI 2008»
    Modeling and Analysis of Call Center Arrival Data: A Bayesian Approach
    13 years 11 months ago
    Modeling and Analysis of Call Center Arrival Data: A Bayesian Approach
    Download  home.gwu.edu
    Refik Soyer, M. Murat Tarimcilar
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    MANSCI
    2008
    62views more  MANSCI 2008»
    Service-Level Agreements in Call Centers: Perils and Prescriptions
    13 years 11 months ago
    Service-Level Agreements in Call Centers: Perils and Prescriptions
    Download  www.rotman.utoronto.ca
    A call center with both contract and non-contract customers was giving priority to the contract customers only in off-peak hours, precisely when having priority was least importan...
    Joseph M. Milner, Tava Lennon Olsen
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    MANSCI
    2008
    54views more  MANSCI 2008»
    Optimizing Product Line Designs: Efficient Methods and Comparisons
    13 years 11 months ago
    Optimizing Product Line Designs: Efficient Methods and Comparisons
    Download  web.mit.edu
    Alexandre Belloni, Robert M. Freund, Matthew Selov...
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    MANSCI
    2008
    75views more  MANSCI 2008»
    Staffing Multiskill Call Centers via Linear Programming and Simulation
    13 years 11 months ago
    Staffing Multiskill Call Centers via Linear Programming and Simulation
    Download  www.iro.umontreal.ca
    We study an iterative cutting-plane algorithm on an integer program, for minimizing the staffing costs of a multiskill call center subject to service-level requirements which are e...
    Mehmet Tolga Çezik, Pierre L'Ecuyer
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    MANSCI
    2008
    116views more  MANSCI 2008»
    Call Center Outsourcing: Coordinating Staffing Level and Service Quality
    13 years 11 months ago
    Call Center Outsourcing: Coordinating Staffing Level and Service Quality
    Download  faculty.washington.edu
    In this paper, we study the contracting issues in an outsourcing supply chain consisting of a user company and a call center that does outsourcing work for the user company. We mo...
    Z. Justin Ren, Yong-Pin Zhou
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    MANSCI
    2008
    54views more  MANSCI 2008»
    Strategic Inventories in Vertical Contracts
    13 years 11 months ago
    Strategic Inventories in Vertical Contracts
    Download  opim.wharton.upenn.edu
    Krishnan Anand, Ravi Anupindi, Yehuda Bassok
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    MANSCI
    2008
    64views more  MANSCI 2008»
    Modeling a Presidential Prediction Market
    13 years 11 months ago
    Modeling a Presidential Prediction Market
    Download  www.som.yale.edu
    M. Keith Chen, Jonathan E. Ingersoll Jr., Edward H...
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    MANSCI
    2008
    48views more  MANSCI 2008»
    Risk Aversion in Cumulative Prospect Theory
    13 years 11 months ago
    Risk Aversion in Cumulative Prospect Theory
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    Ulrich Schmidt, Horst Zank
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    MANSCI
    2008
    40views more  MANSCI 2008»
    Sequential Testing of Product Designs: Implications for Learning
    13 years 11 months ago
    Sequential Testing of Product Designs: Implications for Learning
    Download  www.prism.gatech.edu
    Sanjiv Erat, Stylianos Kavadias
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