SIGUCCS
2003
ACM
14 years 5 months ago
2003
ACM
SIGUCCS
2003
ACM
14 years 5 months ago
2003
ACM
“Client Services”, “User Services”, “Customer Service”: whatever we call it at our various colleges and universities, it’s not just about fixing hardware and softwar...
SIGUCCS
2003
ACM
14 years 5 months ago
2003
ACM
How can you invite and encourage faculty to share their knowledge and ideas about courseware? A successful faculty technology training program promotes interdepartmental collabora...
SIGUCCS
2003
ACM
14 years 5 months ago
2003
ACM
IT Training and Communications is a division of Information Technology Services (ITS), which provides computer application training for the faculty and staff at Saint Louis Univer...
SIGUCCS
2003
ACM
14 years 5 months ago
2003
ACM
SIGUCCS
2003
ACM
14 years 5 months ago
2003
ACM
This paper will explore the SNet model that Hunter College of the City University of New York developed and implemented. During the Spring of 2002, CUNY as a central organization ...
SIGUCCS
2003
ACM
14 years 5 months ago
2003
ACM
This paper chronicles the collaborative efforts of Valparaiso University’s IT department and main library over the past five years. Highlights of selected resources and services...
SIGUCCS
2003
ACM
14 years 5 months ago
2003
ACM
SIGUCCS
2003
ACM
14 years 5 months ago
2003
ACM
Students are a wonderful resource for any department of a college or university, especially an ITS department. They are inexpensive and abundant. They want to work at strange time...
SIGUCCS
2003
ACM
14 years 5 months ago
2003
ACM
This paper documents the progression through 4 methods of orienting incoming students in the use of Syracuse University’s computer systems. It discuses design issues involving: ...