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    SIGUCCS
    2003
    ACM
    117views Information Technology» more  SIGUCCS 2003»
    Deep in budget restraints: return on investment (ROI)
    14 years 20 days ago
    Deep in budget restraints: return on investment (ROI)
    Download  www.mio.uwosh.edu
    The University of Missouri–Columbia’s Information and Access Technology (IAT) Services division’s InfoTech Training department measures IT training using the return on inves...
    Terry Robb, Joleen Pfefer
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    SIGUCCS
    2003
    ACM
    93views Information Technology» more  SIGUCCS 2003»
    The evolution of the electronic campus: from a communication system to an educational delivery system
    14 years 20 days ago
    The evolution of the electronic campus: from a communication system to an educational delivery system
    Download  www.mio.uwosh.edu
    Jon Rickman, Kim Todd, Tabatha Verbick, Merlin Mil...
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    SIGUCCS
    2003
    ACM
    105views Information Technology» more  SIGUCCS 2003»
    All in the family: utilizing shared resources across campuses
    14 years 20 days ago
    All in the family: utilizing shared resources across campuses
    Download  www.mio.uwosh.edu
    Utilizing available resources in a University environment is a challenging venture. Technology support professionals are constantly faced with too little time and money and too mu...
    Robyn Richard, Claire Lassalle, Rachel Daigle, Tom...
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    SIGUCCS
    2003
    ACM
    129views Information Technology» more  SIGUCCS 2003»
    New name, new image: PC help desk steers massive PR launch
    14 years 20 days ago
    New name, new image: PC help desk steers massive PR launch
    Download  www.mio.uwosh.edu
    Louisiana State University’s Biomedical Research Center is going through a major expansion in reaching its 5 year strategic plan. With expansion comes an opportunity to “get t...
    Robyn C. Richard, Claire C. Lassalle
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    SIGUCCS
    2003
    ACM
    81views Information Technology» more  SIGUCCS 2003»
    ipod, uPod, wePod...: doubling your client support and strengthening team ties with virtually no extra resources
    14 years 20 days ago
    ipod, uPod, wePod...: doubling your client support and strengthening team ties with virtually no extra resources
    Download  www.mio.uwosh.edu
    Jesse Ben Saunders
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    SIGUCCS
    2003
    ACM
    92views Information Technology» more  SIGUCCS 2003»
    Technology in the hearts of the faculty
    14 years 20 days ago
    Technology in the hearts of the faculty
    Download  www.mio.uwosh.edu
    Beth Ohmer
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    SIGUCCS
    2003
    ACM
    106views Information Technology» more  SIGUCCS 2003»
    Deep in benchmarking: using industry standards to assess a training program
    14 years 20 days ago
    Deep in benchmarking: using industry standards to assess a training program
    Download  www.mio.uwosh.edu
    At the University of Missouri – Columbia’s Information and Access Technology (IAT) Services, InfoTech Training compares the results of their IT training program with similar t...
    Joleen Pfefer
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    SIGUCCS
    2003
    ACM
    95views Information Technology» more  SIGUCCS 2003»
    Achieving rapid service deployment in an academic environment
    14 years 20 days ago
    Achieving rapid service deployment in an academic environment
    Download  www.mio.uwosh.edu
    Rapid product or service deployment is most commonly thought of in the corporate, rather than academic, environment. Utilizing a rapid deployment process and a number of highly de...
    Shea Nangle
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    SIGUCCS
    2003
    ACM
    100views Information Technology» more  SIGUCCS 2003»
    Teaching with technology, setting an example
    14 years 20 days ago
    Teaching with technology, setting an example
    Download  www.mio.uwosh.edu
    Providing instructional technology support for faculty requires a range of skills, from knowledge of software and hardware, to an ability to communicate, teach workshops, and rela...
    Trevor Murphy, Mika Hirai
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    SIGUCCS
    2003
    ACM
    136views Information Technology» more  SIGUCCS 2003»
    Higher education ERP: a framework to reduce the pain
    14 years 20 days ago
    Higher education ERP: a framework to reduce the pain
    Download  www.mio.uwosh.edu
    Higher Education Institutions are now spending a significant portion of their budget to implement and maintain modern Enterprise Resource Planning (ERP) solutions. ERP is a softwa...
    Kris T. Pegah, Mahmoud Pegah, Terry M. Dillow
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