Abstract In this paper we describe MultiModal WebRemUsine, a tool for remote usability evaluation of Web sites that considers data regarding the user behaviour coming from multiple...
Many sites are created by people who lack professional training in web design. We present `SiteGuide', a tool that helps amateur web designers to decide which information wil...
In this paper, we present a model to obtain and analyze user profiles after a process of web usage mining where log files are processed. The web log files register the activity of...
Web Modeling Language (WebML, http://webml.org) is a notation for visually specifying complex Web sites at the conceptual level. All the concepts of WebML are specified both graph...
Many SMEs and non-profit organizations suffer when their Web servers become unavailable due to flash crowd effects when their web site becomes popular. One of the solutions to the ...
Jimmy Jernberg, Vladimir Vlassov, Ali Ghodsi, Seif...
A Web site is a hyperlinked network environment, which consists of hundreds of inter-connected pages, usually without an engineered architecture. This is often a large, complex We...
Web sites must often service a wide variety of clients. Thus, it is inevitable that a web site will allow some visitors to find their information quickly while other visitors have...
This article outlines a number of important research issues in human-computer interaction in the e-commerce environment. It highlights some of the challenges faced by users in bro...
This paper describes the strengths and weaknesses of two usability assessment methods frequently applied to web sites. It uses case histories of WWW usability studies conducted by...
This paper presents the results of a 40-day reliability study on a set of 97 popular Web sites done from an end user’s perspective. Data for the study was acquired by periodical...
Mahesh Kalyanakrishnan, Ravishankar K. Iyer, Jaqdi...