Website development work is a growing aspect of the IT activities within many organisations. However, the manner in which website development actually takes place within organisations is still largely uncertain. In this paper, we examine the results of a research exercise involving case studies in 25 UK organisations aimed at investigating the way in which website development activities are currently carried out within UK organisations. In particular, this paper discusses the activities that are typically involved in website development projects, and the techniques and standards actually used for website development found within 25 organisations studied. One of the main
Mark J. Taylor, J. McWilliam, H. Forsyth, S. Wade