The availability of web search has revolutionised the way people discover information, yet as search services maintain larger and larger indexes they are in danger of becoming a v...
We examine the behavioral patterns of email usage in a large-scale enterprise over a three-month period. In particular, we focus on two main questions: (Q1) what do replies depend...
In this work, we introduce the use of tags to support the near synchronous use of instant messaging (IM). As a proof-of-concept, we developed a plug-in in Lotus Sametime, an enter...
Gary Hsieh, Jennifer Lai, Scott E. Hudson, Robert ...
Data management lies at the core of most modern information technology deployments. Accordingly, the reliability of the database management system (DBMS) is critical to the reputa...
C. A. Taylor, Mechelle Gittens, Andriy V. Miransky...
Nearly all components that comprise modern information technology, such as Computer Aided Software Engineering (CASE) tools, Enterprise Application Integration (EAI) environments,...