This paper proposes a structured methodology that uses focus group interviews to evaluate Information Visualization techniques and tools. Focus groups are particularly suitable fo...
Abstract. The user experience of ubiquitous environments is a determining factor in their success. The characteristics of such systems must be explored as early as possible to anti...
Product recommendation systems are now a key part of many e-commerce services and have proven to be a successful way to help users navigate complex product spaces. In this paper, w...
This paper explores search behavior of online shoppers. Information economics literature suggests that search cost in electronic markets has essentially been reduced to zero as co...
— To explore the design of politeness in embodied conversational agents and social robots from the perspective of user studies, a case study based on a psychological experiment w...