Automating business processes especially in the tertiary sector is still a challenge as they are normally knowledge intensive, little automated but compliance relevant. To meet the...
Daniela Feldkamp, Knut Hinkelmann, Barbara Thö...
Knowledge management is very important in the consulting business. On the one hand knowledge is the crucial factor of production that differentiates consulting companies from thei...
Every day, businesses are threatened by crises that could have been prevented or their impact lessened if only knowledge of causal and influencing factors were known and better ma...
Measurement of organizational knowledge assets is necessary to determine the effectiveness of knowledge management initiatives. A Knowledge Management Capability Assessment instru...
As we are entering the New Millenium, we are witnessing a global shift toward a society of services. The evolution of the world's workforce structure indicates clearly the ma...