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WSC
2007
13 years 9 months ago
A model for contact center analysis and simulation
In this paper we depart from a set of simple assumptions regarding the behavior of a pool of customers associated with an enterprise’s contact center. We assume that the pool of...
Juan M. Huerta
TSMC
2002
100views more  TSMC 2002»
13 years 7 months ago
A LP-RR principle-based admission control for a mobile network
Abstract--In mobile networks, the traffic fluctuation is unpredictable due to mobility and varying resource requirement of multimedia applications. Hence, it is essential to mainta...
B. P. Vijay Kumar, P. Venkataram
DOCENG
2010
ACM
13 years 8 months ago
Contextual advertising for web article printing
: Contextual Advertising for Web Article Printing Shengwen Yang, Jianming Jin, Parag Joshi, Sam Liu HP Laboratories HPL-2010-79 printed ad, web printing, article extraction, conte...
Shengwen Yang, Jianming Jin, Joshi Parag, Sam Liu
HICSS
2003
IEEE
178views Biometrics» more  HICSS 2003»
14 years 23 days ago
A Contract and Rights Management Framework Design for Interacting Brokers
Contract and rights management – and thus property rights protection – has gained increasing importance as a quality standard in brokerage and electronic commerce environments...
Susanne Guth, Bernd Simon, Uwe Zdun
DATE
2005
IEEE
104views Hardware» more  DATE 2005»
14 years 1 months ago
Queue Management in Network Processors
: - One of the main bottlenecks when designing a network processing system is very often its memory subsystem. This is mainly due to the state-of-the-art network links operating at...
Ioannis Papaefstathiou, Theofanis Orphanoudakis, G...