Social tagging is an increasingly popular phenomenon with substantial impact on the way we perceive and understand the Web. For the many Web resources that are not self-descriptive...
Previous research reported interesting gender effects involving specific benefits for females navigating with wider fields of view on large displays. However, it was not clear wha...
Desney S. Tan, Mary Czerwinski, George G. Robertso...
Managing problem tickets is a key issue in the IT services industry. A large service provider may handle thousands of problem tickets from its customer on daily basis. The efficie...
Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, Nikos A...
When users combine data from multiple sources into a spreadsheet or dataset, the result is often a mishmash of different formats, since phone numbers, dates, course numbers and ot...
Social networking applications have become very important web services that provide Internet-based platforms for their users to interact with their friends. With the advances in t...