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» Social Navigation Support in a Course Recommendation System
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WISE
2009
Springer
14 years 4 months ago
Spectral Clustering in Social-Tagging Systems
Social tagging is an increasingly popular phenomenon with substantial impact on the way we perceive and understand the Web. For the many Web resources that are not self-descriptive...
Alexandros Nanopoulos, Hans-Henning Gabriel, Myra ...
CHI
2003
ACM
14 years 8 months ago
Women go with the (optical) flow
Previous research reported interesting gender effects involving specific benefits for females navigating with wider fields of view on large displays. However, it was not clear wha...
Desney S. Tan, Mary Czerwinski, George G. Robertso...
PVLDB
2008
137views more  PVLDB 2008»
13 years 7 months ago
EasyTicket: a ticket routing recommendation engine for enterprise problem resolution
Managing problem tickets is a key issue in the IT services industry. A large service provider may handle thousands of problem tickets from its customer on daily basis. The efficie...
Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, Nikos A...
IUI
2009
ACM
14 years 4 months ago
Intelligently creating and recommending reusable reformatting rules
When users combine data from multiple sources into a spreadsheet or dataset, the result is often a mishmash of different formats, since phone numbers, dates, course numbers and ot...
Christopher Scaffidi, Brad A. Myers, Mary Shaw
GIS
2010
ACM
13 years 5 months ago
Towards location-based social networking services
Social networking applications have become very important web services that provide Internet-based platforms for their users to interact with their friends. With the advances in t...
Chi-Yin Chow, Jie Bao 0003, Mohamed F. Mokbel