Hierarchy fundamentally shapes how we act at work. In this paper, we explore the relationship between the words people write in workplace email and the rank of the email’s recip...
Micro-task platforms provide massively parallel, ondemand labor. However, it can be difficult to reliably achieve high-quality work because online workers may behave irresponsibly...
Steven Dow, Anand Pramod Kulkarni, Scott R. Klemme...
Though toolkits exist to create complex crowdsourced workflows, there is limited support for management of those workflows. Managing crowd workers and tasks requires significant i...
In spite of decades of research on virtual worlds, our understanding of one popular form of virtual world behavior— raiding—remains limited. Raiding is important because it en...
The management of group context in socially mediating technologies is an important challenge for the design community. To better understand how users manage group context, we expl...
In this study, we analyzed the language use on Twitter personal exchanges as well as properties of the users’ networks, to study the influence of gender composition on expressio...
Funda Kivran-Swaine, Samuel Brody, Nicholas Diakop...
Gamification, the use of game mechanics in non-gaming applications, has been applied to various systems to encourage desired user behaviors. In this paper, we examine patterns of ...
Jennifer Thom-Santelli, David R. Millen, Joan Morr...
Does crowdsourcing work for web security? While the herculean task of evaluating hundreds of millions of websites can certainly benefit from the wisdom of crowds, skeptics questi...
Civic networks of community-based organizations face significant challenges in working together to combat issues facing their community (e.g., gang violence, sex trafficking). In ...