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SODA
2004
ACM
128views Algorithms» more  SODA 2004»
14 years 1 months ago
Computing equilibria for congestion games with (im)perfect information
We study algorithmic questions concerning a basic microeconomic congestion game in which there is a single provider that offers a service to a set of potential customers. Each cus...
René Beier, Artur Czumaj, Piotr Krysta, Ber...
PUK
2001
14 years 1 months ago
Web-based Commerce of Complex Products and Services with Multiple Suppliers
The sales of customisable products and services over the internet is a challenging task within the area of electronic commerce. In this chapter we will present a case study which s...
Liliana Ardissono, Alexander Felfernig, Gerhard Fr...
AIPS
2003
14 years 1 months ago
Planning for Marketing Campaigns
In business marketing, corporations and institutions are interested in executing a sequence of marketing actions to affect a group of customers. For example, a financial instituti...
Qiang Yang, Hong Cheng
ECIS
2004
14 years 1 months ago
Employee development strategies in the B2C banking environment: Two Australian case studies
The implementation of technology and, in particular, eCommerce technologies has had unforeseen consequences for the relationship between managers and employees. To be able to oper...
Yvette Blount, Tanya Castleman, Paula M. C. Swatma...
AAAI
2004
14 years 1 months ago
Mining Opinion Features in Customer Reviews
It is a common practice that merchants selling products on the Web ask their customers to review the products and associated services. As e-commerce is becoming more and more popu...
Minqing Hu, Bing Liu
INFOCOM
1991
IEEE
14 years 4 months ago
Queueing Performance with Impatient Customers
customer which exceeds its deadline will either leave the queue without service or stay in the queue to get unsucWe consider the problem of scheduling impatient CUS- cessful servic...
Zheng-Xue Zhao, Shivendra S. Panwar, Donald F. Tow...
VLDB
2000
ACM
113views Database» more  VLDB 2000»
14 years 4 months ago
The Zero Latency Enterprise
Today's Internet economy has primed customers to expect immediate access and immediate results. But instant results are difficult to achieve when your customers want up-to-th...
Dave Liles
AGILEDC
2004
IEEE
14 years 4 months ago
The XP Customer Role in Practice: Three Studies
The Customer is the only non-developer role in eXtreme Programming (XP). The Customer's explicit responsibilities are to drive the project, providing project requirements (us...
Angela Martin, Robert Biddle, James Noble
WECWIS
1999
IEEE
164views ECommerce» more  WECWIS 1999»
14 years 4 months ago
Effect of Bargaining in Electronic Commerce
Internet business has grown at an unprecedented rate in the past several years. Recent research has found that the functions provided by a store have a significant impact on custo...
Ting-Peng Liang, Her-Sen Doong
WWW
2003
ACM
14 years 5 months ago
Providing Time of Service Guarantees in Video-On-Demand Servers
Recent advances in storage and communication technologies have spurred a strong interest in Video-on-Demand (VOD) services. Providing the customers of VOD servers with time of serv...
Nabil J. Sarhan, Chita R. Das