This paper will provide a useful guide to those schools that have not yet implemented IMAP and are considering doing so. With both the systems and user services perspectives, any ...
In this paper, I describe some of the challenges and opportunities presented when attempting to be proactive in improving the accessibility of the University of North Carolina at ...
As the personal computer becomes a more integral part of the faculty member’s job, the increasing level of day-to-day computer support - often without increases in full-time sta...
The Department of Management Studies, (DOMS) has had a Computer Laboratory for a decade. DOMS IT environment has become increasingly complex. From having less than 20 standalone P...
Like others in the field, technology service providers in the Indiana University (IU) School of Education face many demands despite limited resources. In Education Technology Serv...