This case study examines a procurement project where the Swedish National Labor Market Administration (AMV) hired usability consultants in order to redesign their website for empl...
Good real time groupware products are hard to develop, in part because evaluating their support for basic teamwork activities is difficult and costly. To address this problem, we ...
To understand the evolution of software researchers have developed a plethora of tools to parse, model, and analyze the history of systems. Despite their usefulness, a common down...
CPM-GOMS is a modeling method that combines the task decomposition of a GOMS analysis with a model of human resource usage at the level of cognitive, perceptual, and motor operati...
Bonnie E. John, Alonso H. Vera, Michael Matessa, M...
A medium-scale user study was carried out to investigate the usability of a concept-based query expansion support tool. The tool was fully integrated into the interface of an IR sy...