After years of providing no-cost printing in its computing sites, the University of Delaware (UD) decided to move to a fee-based printing scheme for its student computing sites. T...
Indiana State University has found a way in its 25+ computing facilities to combine the need for a central stable lab image and small support staff with the academic needs of flex...
Indiana State University is providing handheld computers to every faculty member in its School of Education. What started as a small pilot program a year ago has grown into a proj...
Internal Study Groups at Colgate University have increased staff members’ technical knowledge, encouraged additional study on selected topics, and resulted in achievement of ind...
This paper discusses the challenges of putting Apple Macintosh OSX into open access and computer lab environments. Categories and Subject Descriptors K.6.4 [Management of Computin...
IAT Services, the central Information Technology group at the University of Missouri-Columbia, operates computing sites in general access, classroom, and residence hall settings. ...
Legacy network file services such as NFS, SMB/CIFS, and AFP changed the way we worked. File services running on crossplatform networks allowed us to save our files on remote syste...
The Ringling School of Art and Design is a fully accredited four year college of visual art and design with a student population of approximately 1000. The Ringling School has ach...
Higher education institutions have been striving to improve services and keep pace with new technologies. In a Higher education environment, the users utilize the available comput...
The User Services unit of Information Technologies at the University of Delaware operates nine public computing facilities and employs about 150 students who work as assistants in...